Not receiving rank REQ packs anymore

I’ve been having an issue where I hit a certain Rank that I no longer receive REQ packs for leveling up.
I’m currently a rank 29 and haven’t received any since around level 22 is anyone else having this issue?

Please fix this 343i it would greatly be appreciated!

I’ve gotten them every rank, and I’m also a 29. They just don’t say the rank on them, they say “Promotion Pack” instead. But the level does come every 5-10 levels it seems.

Hitting certain levels like evert 5 or 10 will get you the level oack while you are supposed to get one promotion pack every level.