Okay so this officially has to be one of the worst cases of Public Relations solving that I have ever encountered in my entire life. I have been an avid Microsoft and Xbox owner for multiple products for years. I have never once in my life had a problem like this coming from any party involved in this issue, or past issues. The way these specialization codes are being handled is absolutely ridiculous. We’re being run around left and right, up and down. Between this website and Xbox Support I have never been more disappointed.
If you continuously search forward from there, you will see I played not only the first day but multiple times within the first 2 weeks of the game being released.
Lastly I am 25 years old and from Elyria, Ohio. I am a college student and you can verify my age when you see my email and gamertag without any restrictions in the way. It makes no sense to me why this error on 343i’s part is not being looked at or taken more heavily. You guys are throwing customers to the wind and not even looking back at them.
This is and will be looked at as the worst handling of customer service in the history of video game studio companies.
Thank you for allowing me to rant. Anyone else who is having this issue, I highly suggest posting your proof of playing along with your email as well to possibly stir up the pot here.
> Okay so this officially has to be one of the worst cases of Public Relations solving that I have ever encountered in my entire life. I have been an avid Microsoft and Xbox owner for multiple products for years. I have never once in my life had a problem like this coming from any party involved in this issue, or past issues. The way these specialization codes are being handled is absolutely ridiculous. We’re being run around left and right, up and down. Between this website and Xbox Support I have never been more disappointed.
>
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> Ripsik (IS my one and ONLY gamertag)
>
> Proof I played before Nov 20th is as follows.
> https://app.halowaypoint.com/en-us/Halo4/ripsik/wargames/
>
> If you continuously search forward from there, you will see I played not only the first day but multiple times within the first 2 weeks of the game being released.
>
> Lastly I am 25 years old and from Elyria, Ohio. I am a college student and you can verify my age when you see my email and gamertag without any restrictions in the way. It makes no sense to me why this error on 343i’s part is not being looked at or taken more heavily. You guys are throwing customers to the wind and not even looking back at them.
>
> <mark>This is and will be looked at as the worst handling of customer service in the history of video game studio companies.</mark>
>
> Thank you for allowing me to rant. Anyone else who is having this issue, I highly suggest posting your proof of playing along with your email as well to possibly stir up the pot here.
Pretty sure BioWare has 343i beat regarding their Mass Effect 3 ending fiasco. While I do believe this specialization thing was bungled, I think it was a Microsoft promotion and they have been exceptionally stupid these last few days.
Maybe your email provider is to blame. They said all eligible codes were sent. If the email was bad then they sent it via live. If you didn’t get one via live then it must have gone through to your email. Maybe they have the wrong address on their end but it was a valid address, I dunno but everyone I know got a code just like they have stated. This whole idea was just plain dumb and hopefully they learn from it and don’t pull this crap again.
I like how 343 is ignoring the fact that, despite the “fact” that the codes have been distributed, people still haven’t received them.
It shows a lot of care for their customers.
A cookie cutter response of “The codes have been distrubuted, please see the locked thread for confirmation of exactly what I just said” doesn’t answer any questions, nor does it help anybody else receive the codes they were promised.
> <mark>I like how 343 is ignoring the fact that, despite the “fact” that the codes have been distributed, people still haven’t received them.</mark>
>
> It shows a lot of care for their customers.
>
> A cookie cutter response of “The codes have been distrubuted, please see the locked thread for confirmation of exactly what I just said” doesn’t answer any questions, nor does it help anybody else receive the codes they were promised.
Im from the Uk and i bet that is annoying being told you will get a code which will enable you to get all Specializations. But i can’t even get a code, i have to wait untill i guess the new year to start a new specialization and that is very annoyign for me. This whole specialization stuff is pathetic, why didnt they just release all specializations now? instead they are happy to royaly piss people off and to loose customers and respect.
Played on Launch Date/Deadline to receive early access code?
Yes. Bought the game on 11-6-12 AND PLAYED it ONLINE the same day.
Live in the U.S.?
Yes. Ohio.
Age 17 or older?
Yes. I’m 20 years old.
I am opted in for Partner Sharing and the other stuff.
Just want my code TODAY!
It’s December 13th now!
I understand mistakes can be made, YES!
But this is RIDICULOUS. I want my code and I want it TODAY.
I’ve made multiple inquiries and have received essentially NO assistance.
And I DO NOT appreciate being stuck at level 70 OR unassisted.
If anything else? PLEASE send me my code VIA the Xbox LIVE Dashboard!
I was also told by Xbox Support to keep reposting until I get my code. It has been been TEN FULL days, 343i. I have NO emails OR messages regarding my code.
If you look in the countless other threads that are created, a lot of people went to MS because they never received a code and MS invariably sends people here. It wasn’t Microsoft’s fault on this one, it was 343.