I’m playing the Steam version on windows. As soon as I get into the game, my PC stops making any audio over my bluetooth headphones, even things that were going outside of the game (such as youtube in chrome) until I close the game. This issue doesn’t happen when I use the same headphones with a cable; it’s only bluetooth that’s the issue. These headphones also work fine with other games.
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Hey,
A workaround for this is (in my case) was disabling the Headset in Sound settings, in the “Recording” tab, while keeping Headphones enabled in “Playback” tab.
Funnily enough Destiny 2 has the exact same issue.
That said, if you are using the microphone in your BT headphones, this won’t help you.
I had the same problem. Here’s how I fixed it
I had the same problem but the normal fixes didn’t work for me. I tried disabling headset in both playback and recording and also just one or the other. (leaving Headphones) No go. To fix it, I had to go to device manager and disable the (headphone name) Hands-Free AG Audio device under sound video and game controllers. For my TWS set I had to do the same for both right and left. If I just disabled one, it would connect the hands free device to the other. I hope this helps.
Yellowtoad’s method worked for me:
Control panel > All control panel items > Devices and Printers
Double clicked the audio device, selected the hardware tab and disabled “device name Hands-Free AG audio”
Ugh I don’t like that this is an issue
Yellowtoad’s method worked for me as well. I think the issue is that most bluetooth headsets don’t work in stereo unless its microphone is disabled, from what I can tell its a bandwidth limitation. Only way headset microphone works is at a much lower sound quality. Only way I’ve been able to game with my Surface Headphones is to not use the Hands-Free AG audio option when gaming and use and external mic.
I figured it out! For windows 10, here’s what you got to do, you can still record with the Bluetooth mic and all. You have to go to the general Devices and Printers tab, it will display everything connected to your computer. Right click on the Bluetooth headphones and click sound settings. Then, under the PLAYBACK tab, disable the hands-free audio, but not the headphones stereo. It seems that without this disabled, its trying to pipe the audio out via the microphone, which it obviously cant do, and it therefore goes silent. Hope this works
YellowToad you are awesome for that fix thanks
I was having the exact same issue - bluetooth headphones w/ a built in microphone (the Sony WF-1000XM3) immediately going silent once I moved past the “press start” intro screen on PC. Even audio from other applications that was playing at the same time would mute.
The solution that worked for me was going to Device Manager > “Sound, video and game controllers” > Right clicking on “WF-1000XM3 Hands-Free AG Audio” and selecting “Disable device”. That immediately resolved the problem. I did not have to restart my computer for the problem to go away, though some have said you still may need to.
For the record, I still had a separate device listed - “WF-1000XM3 Stereo” - that I did not disable. So for this solution to work your bluetooth headphones will need to detect as 2 devices: one for normal listening (the “Stereo” variant) and one for voice calls/mic/recording (a “Hands-Free” or perhaps “Headset” or “Communication Device” variant). The voice variant is the one you will need to disable.