I’ve seen this a lot on different forums and havent had any luck getting this sorted, I’m not sure if 343 knows about this or just havent been bothered to sort it out. I have tried deleting my saves and relogging and also reinstalling the game but nothing works.
As this appears to be an issue with your game, we recommend heading over to https://aka.ms/HaloSupport for further assistance. Please review the latest known issues and submit a ticket if your issue is not listed.
Thanks!