No Skins, participated in Twitter game + Code

1. What is the issue? Hi ONI Agents! After seeing the new availability of the skins on the store I went back in game to see if I could activate the skin I already had (UNSC) and then went back to the store if I already had it. What was displayed was the default [Buy] [Redeem a code] [Share]. Does the twitter code count towards this bundle? I don’t have the DM code on hand due to a twitter account change up, but on the windows store it does display that I do own “[UNSC Camo Skin - 2/12/17]”. I’m not sure is visuals are needed, but if so I can provide them. Thank you!

2. What platform are you playing on? Windows 10, PC
3. What’s your gamertag? JunosAlliance
4. What region are you playing from? United States of America

Checking this out now…

> 2535468286260497;2:
> Checking this out now…

Thank you!

We are investigating a fix.

> 2535468286260497;4:
> We are investigating a fix.

Thank you for the update, I look forward to the next

I have the twitter wars skin installed but could never use it.

some people have come to the conclusion that it only works if you have the banished one also.

GT same as name.

> 2533274968042384;6:
> I have the twitter wars skin installed but could never use it.
>
> some people have come to the conclusion that it only works if you have the banished one also.
>
> GT same as name.

Yeah that’s what I’ve heard as well. On Waypoint the new Community Update for San Diego Comic Con said to contact Support if you had a twitter code and it didn’t work.

i have the twitter wars skin installed but cant use it. its been 5 months since launch still they havent fixed this

> 2533274861764669;8:
> i have the twitter wars skin installed but cant use it. its been 5 months since launch still they havent fixed this

Agreed

> 2535458338291881;7:
> > 2533274968042384;6:
> > I have the twitter wars skin installed but could never use it.
> >
> > some people have come to the conclusion that it only works if you have the banished one also.
> >
> > GT same as name.
>
> Yeah that’s what I’ve heard as well. On Waypoint the new Community Update for San Diego Comic Con said to contact Support if you had a twitter code and it didn’t work.

yeah that’s why I replied on your support thread, I didn’t feel like it would be productive if each person made there own and flood the support forums.

So finally after all this time they’re looking into fixing it? Sweet. Hope they fix it soon.

We are looking into fixing the issue, but as a stop gap to get you guys into actually able to use it, I will be giving out code redeems.

I messaged each of you on this thread and sent a code. Hopefully the broken codes can be fixed for people who aren’t vocal about it, but for now I’m granting codes for people who have legitimate Twitter Wars codes redeemed on their accounts.

> 2535468286260497;13:
> I messaged each of you on this thread and sent a code. Hopefully the broken codes can be fixed for people who aren’t vocal about it, but for now I’m granting codes for people who have legitimate Twitter Wars codes redeemed on their accounts.

I got a twitter code downloaded/installed also but it doesn’t work. Tried posting in the Xbox promotions and sales support forum but they said they couldn’t help. Saw a link to this forum, would appreciate any help if it’s not too much trouble.
Thanks

> 2535424996480798;14:
> > 2535468286260497;13:
> > I messaged each of you on this thread and sent a code. Hopefully the broken codes can be fixed for people who aren’t vocal about it, but for now I’m granting codes for people who have legitimate Twitter Wars codes redeemed on their accounts.
>
> I got a twitter code downloaded/installed also but it doesn’t work. Tried posting in the Xbox promotions and sales support forum but they said they couldn’t help. Saw a link to this forum, would appreciate any help if it’s not too much trouble.
> Thanks

Verified, check your direct messages.

> 2535468286260497;15:
> > 2535424996480798;14:
> > > 2535468286260497;13:
> > > I messaged each of you on this thread and sent a code. Hopefully the broken codes can be fixed for people who aren’t vocal about it, but for now I’m granting codes for people who have legitimate Twitter Wars codes redeemed on their accounts.
> >
> > I got a twitter code downloaded/installed also but it doesn’t work. Tried posting in the Xbox promotions and sales support forum but they said they couldn’t help. Saw a link to this forum, would appreciate any help if it’s not too much trouble.
> > Thanks
>
> Verified, check your direct messages.

I’ve been having the code but I’ve never received the skins, can you help me out?

> 2533275018187308;16:
> > 2535468286260497;15:
> > > 2535424996480798;14:
> > > > 2535468286260497;13:
> > > > I messaged each of you on this thread and sent a code. Hopefully the broken codes can be fixed for people who aren’t vocal about it, but for now I’m granting codes for people who have legitimate Twitter Wars codes redeemed on their accounts.
>
> I’ve been having the code but I’ve never received the skins, can you help me out?

Yep, check your direct messages.

I’ve downloaded the custom paint job pack after recently seeing it in my ready to install but the skins aren’t there. I also already had the twitter code downloaded too. I’m playing as Colony so I’m not sure if that matters. I’m on Xbox One. My gamer tag is halo9962.

> 2533274793808682;18:
> I’ve downloaded the custom paint job pack after recently seeing it in my ready to install but the skins aren’t there. I also already had the twitter code downloaded too. I’m playing as Colony so I’m not sure if that matters. Im on Xbox One. My gamer tag is halo9962.

You should restart your client and it should work, the banished skins are hard to notice, as its the metal is brighter and shiny compared to the dull color. Did you see the options in the Settings > Game menu?

> 2535468286260497;19:
> > 2533274793808682;18:
> > I’ve downloaded the custom paint job pack after recently seeing it in my ready to install but the skins aren’t there. I also already had the twitter code downloaded too. I’m playing as Colony so I’m not sure if that matters. Im on Xbox One. My gamer tag is halo9962.
>
> You should restart your client and it should work, the banished skins are hard to notice, as its the metal is brighter and shiny compared to the dull color. Did you see the options in the Settings > Game menu?

Whoops! My bad, I thought you selected the skins during the skirmish match like in the first Halo Wars. Just saw the options in the main menu settings now. Thnx!