No Season 1 Reward?

I got back from a vacation after having placed in Season 1 when Carto Gift came out cause I knew I wouldn’t be able to get on. I have not seen any Req Pack for having finished my placement in Season 1 Slayer - Plat 2. (Sorry if I’m posting this in the wrong place btw), but now that I’m back I’m ready to get Season 2’s and I would hate to have a gap in my Season rewards now that I’m back on Halo.

Anyone? Is there like a ticket place? This site shows no support options that I can find…