No pack of classic e3 helmets

Hola, mi problema es que no he recibido el paquete de cascos clásicos que se prometieron en e3. Sintonice la conferencia desde el principio en mi cuenta de mezclador; Esperé toda una semana a pesar de saber que otros jugadores llegaron en 3 días. Hay un código de pedido en mi cuenta de Microsoft, ¿se canjeó? ¿Qué se hace? La verdad es que no sé qué hacer.

If you didn’t get your pack, you should contact mixer support. There’s a link in the quote below.

> MixPot rewards are given out after an event and it can take up to a week for you to get your pack. If you didn’t receive your MixPot within one week after watching the Xbox Live stream on Mixer, visit xbox.com/mixpot. Inquires into missing content must be initiated within 2 weeks of the Live streaming event in order to be investigated so make sure you make a post on the forums before Sunday 24th June. After that date you are no longer eligible to get the pack for free.

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> Hola, mi problema es que no he recibido el paquete de cascos clásicos que se prometieron en e3. Sintonice la conferencia desde el principio en mi cuenta de mezclador; Esperé toda una semana a pesar de saber que otros jugadores llegaron en 3 días. Hay un código de pedido en mi cuenta de Microsoft, ¿se canjeó? ¿Qué se hace? La verdad es que no sé qué hacer.

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> If you didn’t get your pack, you should contact mixer support. There’s a link in the quote below.
>
>
> > MixPot rewards are given out after an event and it can take up to a week for you to get your pack. If you didn’t receive your MixPot within one week after watching the Xbox Live stream on Mixer, visit xbox.com/mixpot. Inquires into missing content must be initiated within 2 weeks of the Live streaming event in order to be investigated so make sure you make a post on the forums before Sunday 24th June. After that date you are no longer eligible to get the pack for free.

This is the answer BTW