Nightfall still isn't working for mcc

Games Other Halo
1

So I bought the master chief collection some time ago installed it it was a dud I put a post up just like everyone else waited a few days and still no word from a support team

wondering if if the people upstairs are even listening and starting to wonder what is happening to this once great game

2

Hi,

Sorry about the inconvenience and the delayed response.

First, if you Manage App for Halo Channel, do you see the Halo Nightfall add-on installed? http://support.xbox.com/en-US/xbox-one/games/view-downloadable-content

If you do not see the Halo Nightfall add-on installed / available to install:

  • Was your MCC purchase digital, or was it a physical copy? - If physical, did you redeem the 5x5 code from the paper insert in the case?
    If you do see the Halo Nightfall add-on installed / available to install:

  • Have you tried this while only your account is signed into the Xbox? - Have you tried fully closing and then restarting Halo Channel? http://support.xbox.com/en-US/xbox-one/apps/how-to-close-xbox-one-app-or-game - Have you tried a full power cycle of the console? Xbox Support
    Thanks!

3

let me start of by saying thank you for responding to my post it is much appreciated,
with that said I did buy the Master Chief Collection as a Physical copy and redeemed thee 5x5 code as instructed,
i have tried restarting my xbox, closing, uninstalling and re installing the halo channel and thee end result is the same when I open to thee halo channel app scroll to nightfall click on view episodes it says I must buy episodes and when I do it takes me to the market place where it reads it’s already been installed… I’ve noticed in other forum posts by other users that this isn’t a reoccurring issue and was wondering if perhaps you guys had a means to fix it

4

IM sorry I meant it is an reoccurring issue

5

Thanks. I’m going to follow-up with you further via private message.