New Infinite Camo Hoodie is false advertising

After the July 23rd event I checked out the new Infinite merch and ended up buying the Camo hoodie. Halo Infinite Camo Hoodie

If you follow the link, you will see that its advertised as 100% cotton. Today it came in the mail and I found out that its 100% polyester. Big difference. I specifically bought it XL expecting it to shrink a little considering I’m between XL and L. Also, for spending $60 it just feels so cheap (material-wise) than if it were cotton. I’m going to contact Microsoft about it, but If anyone was eyeing this, just beware of this before you drop your money on it.

That is false advertising. I’d be returning it and getting your money back for sure as I can’t imagine it would be very comfortable.

Thanks for the info

Could be as simple as just a mistake on the store front - if you contact the store they should be able to help you out.

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> Could be as simple as just a mistake on the store front - if you contact the store they should be able to help you out.

Agreed, reach out to the store and see what they can do.

In my opinion, its always better to have hoodies a size larger than you normally wear so its easier to wear layers if need be. The fact that it’s not 100% cotton is great because you don’t have to worry about it shrinking.

Glad this was called out, I debated getting it but really don’t like polyester hoodies. As said above, I’d shoot something to the Microsoft Store.

Update: So I spoke out and they are aware. It was a mistake that they labeled it as 100% cotton. They offered a full refund with a 10% credit toward the purchase. So I’m getting my money back plus $6 in MS credit.

Another Update: It says that item is out of stock now (all sizes), so idk if they temporarily disabled purchases because of the discrepancy or if they legit sold out. But to anyone that did buy one, hopefully this thread is useful to you.

Thanks for the update OP, glad they managed to help you out :slight_smile: