Never received my weapon skin for the BR!!!

Just had a quick question just finished up the FFA tournament at the Microsoft store and I asked one of the representatives there if they ever released the tournament BR skin? He mentioned that they did in fact release it in February and that if I hadn’t received it by now that I should contact 343 and make a ticket I don’t know how to do that or where I should go I don’t know if anyone has a quick link or I don’t know if anyone can help me thanks in advance you guys. :slight_smile: