I opened a Gold req pack, it said there was an error opening the pack, then it never opened, and took my RP. How can I get it back?
On rare occasions, a REQ Pack will open without displaying the full animation. If this happens, the items will still be placed directly into your inventory. If the items are not immediately visible in your inventory, please perform a hard reset on your Xbox One and the items should be there. Additionally, if you’d like to check from your computer, the items should be in your inventory here on Halo Waypoint as well. We apologize for the inconvenience!
-343 Industries Forum team on another post
(https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/losing-req-packs/d0a2179c-d06b-4f09-aabc-5c6263afea86/posts?page=1#post7)