My mcc won’t download. What should I do?

If anyone from 343 got any ideas on what to do

Some general questions you may have already done…

Do you get an error message?
Is your hard drive full?
Are you downloading/Installing the entire game or is it an update? How big is the file-size of the download?
Have you rebooted your modem and/or router? Is your modem and/or router have ports locked down or has the modem and/or router been modified since it was installed?
Depending if you have an older Xbox One, try holding the power button down to fully shutdown your xbox one. Then unplug the power cable from the power outlet and then unplug both cables from the power brick. Wait about 10 minutes and then plug everything back in and boot up and try downloading again.

A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.

> 2546678360738636;3:
> A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.

It literally says installation stopped and for it to make any progress you have to keep resuming the installation and I don’t have the patience or the time to do it

> 2533274887205029;4:
> > 2546678360738636;3:
> > A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.
>
> It literally says installation stopped and for it to make any progress you have to keep resuming the installation and I don’t have the patience or the time to do it

Xbox One or Xbox One X?

I had the exact same problem. If you’re using a disc then the way to fix it is to put the disc in and out quickly in order to trick your Xbox One into installing from the internet and not your disc. I think I put in the disc then ejected before it started installing off the disc and when it ejected it started downloading off Xbox Live. I did this by accident and it worked after months of trying to find a fix, it’s the only way that works if your on disc as there’s no way to install from the xbox store. They need to get it fixed

> 2546678360738636;5:
> > 2533274887205029;4:
> > > 2546678360738636;3:
> > > A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.
> >
> > It literally says installation stopped and for it to make any progress you have to keep resuming the installation and I don’t have the patience or the time to do it
>
> Xbox One or Xbox One X?

Xbox oone

> 2533274887205029;7:
> > 2546678360738636;5:
> > > 2533274887205029;4:
> > > > 2546678360738636;3:
> > > > A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.
> > >
> > > It literally says installation stopped and for it to make any progress you have to keep resuming the installation and I don’t have the patience or the time to do it
> >
> > Xbox One or Xbox One X?
>
> Xbox oone

I know this sounds really dumb but completely unplug your Xbox One for a minute or two and while you do that, restart your internet as well. Once everything is booted back up, try and reinstall again

> 2546678360738636;8:
> > 2533274887205029;7:
> > > 2546678360738636;5:
> > > > 2533274887205029;4:
> > > > > 2546678360738636;3:
> > > > > A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.
> > > >
> > > > It literally says installation stopped and for it to make any progress you have to keep resuming the installation and I don’t have the patience or the time to do it
> > >
> > > Xbox One or Xbox One X?
> >
> > Xbox oone
>
> I know this sounds really dumb but completely unplug your Xbox One for a minute or two and while you do that, restart your internet as well. Once everything is booted back up, try and reinstall again

Ok I’ll do it on Tuesday as I have cadets on Monday

> 2533274960430736;6:
> I had the exact same problem. If you’re using a disc then the way to fix it is to put the disc in and out quickly in order to trick your Xbox One into installing from the internet and not your disc. I think I put in the disc then ejected before it started installing off the disc and when it ejected it started downloading off Xbox Live. I did this by accident and it worked after months of trying to find a fix, it’s the only way that works if your on disc as there’s no way to install from the xbox store. They need to get it fixed

I agree

> 2533274887205029;9:
> > 2546678360738636;8:
> > > 2533274887205029;7:
> > > > 2546678360738636;5:
> > > > > 2533274887205029;4:
> > > > > > 2546678360738636;3:
> > > > > > A little more context would be helpful. What happens when the download stops? Is there an error message? Help us, help you.
> > > > >
> > > > > It literally says installation stopped and for it to make any progress you have to keep resuming the installation and I don’t have the patience or the time to do it
> > > >
> > > > Xbox One or Xbox One X?
> > >
> > > Xbox oone
> >
> > I know this sounds really dumb but completely unplug your Xbox One for a minute or two and while you do that, restart your internet as well. Once everything is booted back up, try and reinstall again
>
> Ok I’ll do it on Tuesday as I have cadets on Monday

Keep us posted and let us know what happens

Are you in the Xbox Insider programme?

> 2533274818084099;12:
> Are you in the Xbox Insider programme?

Yes i am

> 2533274887205029;13:
> > 2533274818084099;12:
> > Are you in the Xbox Insider programme?
>
> Yes i am

issue still happens?

I wonder if one of the preview updates somehow broke this for you?

> 2533274818084099;14:
> > 2533274887205029;13:
> > > 2533274818084099;12:
> > > Are you in the Xbox Insider programme?
> >
> > Yes i am
>
> issue still happens?
>
> I wonder if one of the preview updates somehow broke this for you?

Maybe. Any idea on how to leave it

> 2533274887205029;15:
> > 2533274818084099;14:
> > > 2533274887205029;13:
> > > > 2533274818084099;12:
> > > > Are you in the Xbox Insider programme?
> > >
> > > Yes i am
> >
> > issue still happens?
> >
> > I wonder if one of the preview updates somehow broke this for you?
>
> Maybe. Any idea on how to leave it

Its described at the very bottom here: Xbox Support

Does the download get stuck at a certain % every time, or is it random? Can you try doing it via a wired connection?

> 2533274818084099;16:
> > 2533274887205029;15:
> > > 2533274818084099;14:
> > > > 2533274887205029;13:
> > > > > 2533274818084099;12:
> > > > > Are you in the Xbox Insider programme?
> > > >
> > > > Yes i am
> > >
> > > issue still happens?
> > >
> > > I wonder if one of the preview updates somehow broke this for you?
> >
> > Maybe. Any idea on how to leave it
>
> Its described at the very bottom here: Xbox Support
>
> Does the download get stuck at a certain % every time, or is it random? Can you try doing it via a wired connection?

I’ve unenrolled from the update beta program for Xbox one

> 2533274887205029;17:
> > 2533274818084099;16:
> > > 2533274887205029;15:
> > > > 2533274818084099;14:
> > > > > 2533274887205029;13:
> > > > > > 2533274818084099;12:
> > > > > > Are you in the Xbox Insider programme?
> > > > >
> > > > > Yes i am
> > > >
> > > > issue still happens?
> > > >
> > > > I wonder if one of the preview updates somehow broke this for you?
> > >
> > > Maybe. Any idea on how to leave it
> >
> > Its described at the very bottom here: Xbox Support
> >
> > Does the download get stuck at a certain % every time, or is it random? Can you try doing it via a wired connection?
>
> I’ve unenrolled from the update beta program for Xbox one

No effect?

> 2533274818084099;18:
> > 2533274887205029;17:
> > > 2533274818084099;16:
> > > > 2533274887205029;15:
> > > > > 2533274818084099;14:
> > > > > > 2533274887205029;13:
> > > > > > > 2533274818084099;12:
> > > > > > > Are you in the Xbox Insider programme?
> > > > > >
> > > > > > Yes i am
> > > > >
> > > > > issue still happens?
> > > > >
> > > > > I wonder if one of the preview updates somehow broke this for you?
> > > >
> > > > Maybe. Any idea on how to leave it
> > >
> > > Its described at the very bottom here: Xbox Support
> > >
> > > Does the download get stuck at a certain % every time, or is it random? Can you try doing it via a wired connection?
> >
> > I’ve unenrolled from the update beta program for Xbox one
>
> No effect?

It worked I can now play mcc

> 2533274887205029;19:
> > 2533274818084099;18:
> > > 2533274887205029;17:
> > > > 2533274818084099;16:
> > > > > 2533274887205029;15:
> > > > > > 2533274818084099;14:
> > > > > > > 2533274887205029;13:
> > > > > > > > 2533274818084099;12:
> > > > > > > > Are you in the Xbox Insider programme?
> > > > > > >
> > > > > > > Yes i am
> > > > > >
> > > > > > issue still happens?
> > > > > >
> > > > > > I wonder if one of the preview updates somehow broke this for you?
> > > > >
> > > > > Maybe. Any idea on how to leave it
> > > >
> > > > Its described at the very bottom here: Xbox Support
> > > >
> > > > Does the download get stuck at a certain % every time, or is it random? Can you try doing it via a wired connection?
> > >
> > > I’ve unenrolled from the update beta program for Xbox one
> >
> > No effect?
>
> It worked I can now play mcc

Excellent! I wonder if that was the cause or not… regardless, enjoy the game!