My gold pack was taken away while I was opening it

I was loading a game of warzone and opening a gold pack at the same time and took it away from me can someone please explain to me.

It probably opened and loaded all your stuff into your inventory.

Don’t worry OP, you won’t have lost any items. What happens here is that the opening animation for the packs gets skipped over but the items do still get deposited in your REQ inventory. You need to hard reset your console to see the updated inventory in-game, alternatively you check for new items here on Waypoint: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/categories/customization?ownedOnly=False