My earned items not appearing?

Is anybody else having the issue of earned promo items or the “Sol Testing Grounds” emblem not appearing? I’ve had this issue since the beta launched and have had no help with it whatsoever.

yeah, i’m also having this issue. i submitted a ticket about 10 days ago, but they have yet to respond to it. but i’ll let you know if i do get a response. it seems that this is an issue for other people as well, so you’re not the only one.