My blue flame effect missing

Today I put on halo reach on backwards compatibility and the last few times I’ve gone on it my blue flaming armour effect and my nameplate has been there i had the star in a circle on it, and today i went on the becuase last few weeks i’ve been playing the campaign with my niece and noticed they have both vanished and i cant find a way to get them back does anyone have any ideas what happened or what to do?? ive spoken to xbox live support and they had no idea can anyone help please?

Is it still there when you log onto Xbox 360 and play Reach?

You can try re-downloading all the Reach Xbox One DLC’s and see if that works, but also do what warptrio said beforehand and make sure it’s still on your 360.

Thanks guys I checked the 360 it was all on there went back to my one and it wasn’t so redownloaded all off it and it’s back now I’ve also been having internet issues been dropping constantly now its back on all seems to be fine so im assuming the was contributing to it as well. Thanks!!