MULTIPLAYER IS NOT ALLOWED

Games Halo: The Master Chief Collection
1

I keep getting the following error message:
MULTIPLAYER IS NOT ALLOWED
The multiplayer feature is blocked due to your Xbox Live settings. Please make sure you have the correct Xbox Live account and your Family Settings are turned off.

  1. I have the correct Live account.
  2. I don’t have any Family Settings turned on.
  3. I’ve tried quitting and restarting the game 3 times.
  4. I’ve reset the Xbox 3 times.
  5. I’ve restarted my router twice.
  6. My internet is currently working fine on my laptop.
    What’s the problem?
2

Don’t worry about it, are you trying to play spilt screen with someone?