"Muliplayer is Not Allowed"

Games Halo: The Master Chief Collection
1

I try to a join matchmaking and it comes up with “matchmaking is not allowed”. I’m really not sure where to go to fix this?

2

Please see the pinned thread regarding Halo Support and how to submit tickets for issues you may be experiencing.

https://www.halowaypoint.com/en-us/forums/85d779d52cfd46918b4f8b638f2e3c7b/topics/halo-support-important-links/470b6fbb-7e3a-4272-b2bc-dd0a5948cb2c/posts