Mouse is not working on consoles

I know this has been reported in the Infinite forum a few times, but havent seen it in support.

Mouse simply is not working properly on the console versions of the game. It only allows input to the front 30% of the characters field of view, and doesn’t allow turning beyond that at all. KBM inputs work, but mouse is not working properly at all. Apparently this issue was occurring on a previous flight as well.

Not sure what can be done at this point, but tips would be appreciated