missing recon helmet

i preordered reach but i havent played it in like 9months or so and when i logged in here resently my helmet was set to the default helmet and when i went to put it back on the recon helmet it said that i had to be a colonel or higher. so was it a waste to preorder? is it goin to do this with my halo4 preorders too?

Dude just go to account settings, download history, and download the pre-order bonus recon helmet.

https://live.xbox.com/en-US/Download/History

Find the pre-order bonus for the Recon helmet and click download.

Ha thanks guys.