MISSING PURCHASED BLITZ PACKS

Games Halo Wars Series
1

Hello, buy 20 + 3 Blitz packs and I still do not receive them in the game: /
talk to the xbox support and they told me to create a post here

Some more informations:
Plataform: Windows 10
Gamertag: ANNGMexel
Transaction: Order 2939370774
Region are you playing: Chile

2

> 2535411794682232;1:
> Hello, buy 20 + 3 Blitz packs and I still do not receive them in the game: /
> talk to the xbox support and they told me to create a post here
>
> **Some more informations:**Plataform: Windows 10
> Gamertag: ANNGMexel
> Transaction: Order 2939370774
> Region are you playing: Chile

I have the same problem should I contact Microsoft or what ?

3

Microsoft told me to create a post here, if they do not answer in 48 hours they make me the refund

4

I already asked for a refund on xbox

5

same problem here…