I purchased the Premium Warzone REQ Pack bundle on October 29th and I only received 5 weeks worth of packs, so 10 packs. In other words, I am missing 2 weeks of packs, so 4 packs. I have yet to receive any response since I started posting about my issue earlier this week.
Bumping for an unresolved issue
If you bought the req bundle on the 29th of October then more than likely it’s over.
The new REQ System provides players with an unprecedented amount of choice and strategy. Experience multiplayer with the Warzone REQ Bundle, 14 Premium REQ Packs (2 per week). Amongst the highest-valued REQ Packs in the system, the bundle delivers randomized content in the form of unlockable weapons, armors, vehicles, and more.
If you bought it on the 29th of October and got your pack that day then you would stop getting them in early - mid december.
2 packs per week
7 weeks
14 Premium REQ Packs
I missed picking mine up one week and what I did was choose the purchase option of the REQ bundle. It recognized that I had already bought it so I closed the shop, Went to open packs and they appeared.
I understand how the REQ bundle works, and I made sure to check for my packs at least once a week. But the thing is, I never got packs in December. Essentially only getting packs for 5 weeks instead of 7 weeks.
I do not think they care to resolve REQ issues. I already filed a complaint with Microsoft support about how abysmal the support is on here.
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> I do not think they care to resolve REQ issues. I already filed a complaint with Microsoft support about how abysmal the support is on here.
At this point I’m gonna have to do that as well. It doesn’t make sense how we have to post on the forums for support then hope we get an answer. From what I’ve seen, when you do get answer, it’s because you didn’t provide enough information or details and when you add whatever’s missing you don’t get an answer. This method of obtaining support for a game this big is laughable.