i had gotten into a game with the person i needed to play against and it has been 4 weeks since i played against Elamite for the nameplate, i was wondering if it is because im impatient or is it because it is bugged it has been more then 4 weeks and i have not received the nameplate.
this is the nameplate https://twitter.com/Elamite/status/1315381697785987072

Hey there! Apologies for the the delay. We have queued up your name in our tracker and hope to have the nameplate granted to you soon. Appreciate your patience on this one!

I dont get it because everything says nameplates are manual but i open a support ticket and get told its automated and that i probably have to wait longer for the nameplate I was supposed to get 8 months ago? 343 day nameplate.