Missing bundle of Gold REQs

So like others here just a few minutes ago I bought $20 of gold packs using a Xbox Live gift card and my console seemed to crash and restart. I do not have the REQ packs so far, and yet the gift card money is gone.

This has happened to a lot of people, I don’t know what’s going on but I hope they give us a bonus for taking our money with nothing in return

https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/req-gold-pack-glitch/2320e664-cb8f-44c2-b986-4be7d9568d43/posts

same here still no gold packs bought 4 of them

My gold packs appeared. Just need to give them some time folks. Issue is now resolved.