Misleading ad for Master Control Req pack

Hello,

The copy text and pricing of the Master Control Req pack led me to believe it would unlock weapon skins that are otherwise unavailable.

I saved up 100,000 RP and bought it, only to find that it granted me five random unlocks from the Gold Req pack pool (and nothing else). Apparently, the Master Control weapon skins were simply five ordinary Rare-tier items that I had already unlocked in the past.

I had no use for this Req pack, and no way to understand that in advance. The same RP cost would have bought me ten Gold Req packs, which would have granted me twenty permanent unlocks and a huge number of single-use item cards, instead of just five permanent unlocks with no item cards.

I request for 343 to reverse and refund the purchase, and to revise the in-store description of the Master Control pack with clearer details about its contents.

If there is no way to reverse the effects of the purchase, then I would consider the issue resolved if I were credited 80,000 RP, which is the original purchase cost minus the value of 2.5 Gold packs (five permanent unlocks), plus some recompense (5,000 RP) for the absence of the single-use item cards.

Sincerely,
Sean L. (GT: BigYeeEnergy)

Per the in-store description: “… The Master Control weapon skins are now available!”

I think it’s fairly clear what the pack contains.

If you are uncertain about the exact content given from a specific req pack, you can always ask a question about the pack on the Halo Waypoint forums before purchasing the pack with req points.

In this instance, this pack doesn’t give anything that cannot be obtained from standard Bronze / Silver / Gold req packs. If I remember correctly, this pack was actually introduced as a fast track to unlock the 5 different Master Control weapon skins.

> 2533274824050480;2:
> Per the in-store description: “… The Master Control weapon skins are now available!”
>
> I think it’s fairly clear what the pack contains.

Why would they use this phrase to announce the “arrival” of something that had always been there? It’s deeply misleading.

It’s not reasonable to expect players to remember the names of the entire library of weapon skins. In effect, the context and phrasing convey the whole message. The reader’s takeaway would be the same if the term “Master Control” were replaced with anything else. It just looks like a new, limited-run item.

What does the talking is the rest of the language:
1.) “Now available!”, in this kind of context, means “Was previously unavailable!”
2.) The description also uses some phrase like “weapon skins we never dreamed of seeing — and now, here they are”. That language would be appropriate for an exclusive, limited-run item, maybe one that had been available for a short time in the distant past. It’s absurd and totally incorrect to describe a regular, permanently available item that way.