ever since the new update for the xbox that changed microsoft points, all of my 3000 Microsoft points have disappeared
They should of been converted into your local currency
Hmmm an unfortunate occurrence. My sympathies.
> ever since the new update for the xbox that changed microsoft points, all of my 3000 Microsoft points have disappeared
You were supposed to have been refunded, your points converted into your currency. Are you saying you have nothing at the moment?
I’d say either wait a little to see if it sorts itself out, or contact Xbox Support. I hear their twitter is pretty responsive.
From what I gathered when I received a message from XBL: Rewardz, All points you had should have been converted into whatever currency you use. Now since the update is but a few days old I’m gonna say to give it a few more days. If nothing has happened then as JSA343 say’s just get in contact with them via twitter or something.
Hope you get it sorted.
Same happened to me. but I had 50 points left. Not really worth mentioning.