Menu controls/d pad issues

I have the elite controller series 2. When I go to the menus for pretty much anything I can’t upgrade any equipment except for the grapple hook. I have nine cores. I can’t call any other vehicle other than a mongoose. I’ve defeated seven or eight HVT‘s and got the guns that were supposed to be available at the fob but the only thing I can get is the pistol. Also why is left right used for up down in the menu? Is my controller crazy or is this intentional because it doesn’t make any kind of sense. It works perfect in game but in the menu I have no idea what’s happening. I have deleted and reinstalled the game thinking that maybe there is a bug. There is currently no update available for my controller. I don’t have a regular controller to try. I have two elite ones and both are acting the same way. Any help would be greatly appreciated