MCC Flood Nameplate Not Unlocked?

Saw that the nameplates are granted on Fridays, but not recieved my Flood nameplate despite completing 10+ games of Infection (plus x4 extra Flood games also) in the Infection Playlist on MCC the last week on October?? I can see on the Game History page that the games were definitely recorded against my profile but still noting and been nearly 3 days…

I have included the most recent 10 Infection games below as recorded on the “Game History>Infection” page on HaloWaypoint.com

Games Ago / Date / Map
1 / 29.10.2019 / Valhalla
2 / 29.10.2019 / Blackout
3 / 29.10.2019 / Last Resort
4 / 29.10.2019 / Lockdown
5 / 29.10.2019 / Blackout
6 / 29.10.2019 / Valhalla
7 / 29.10.2019 / Orbital
8 / 29.10.2019 / Foundry
9 / 29.10.2019 / Awash
10 / 28.10.2019 / Foundry

As you can see the above 10 games (not to mention the other games not shown) clearly highlight that the nameplate requirements have been fulfilled, yet nothing has been recieved??

Any help / info would be greatly appreciated.

My Gamertag is same as HaloWaypoint account name (Ali B 1475)
Thanks!

> 2533274844515781;1:
> Saw that the nameplates are granted on Fridays, but not recieved my Flood nameplate despite completing 10+ games of Infection (plus x4 extra Flood games also) in the Infection Playlist on MCC the last week on October?? I can see on the Game History page that the games were definitely recorded against my profile but still noting and been nearly 3 days…
>
> I have included the most recent 10 Infection games below as recorded on the “Game History>Infection” page on HaloWaypoint.com
>
> Games Ago / Date / Map
> 1 / 29.10.2019 / Valhalla
> 2 / 29.10.2019 / Blackout
> 3 / 29.10.2019 / Last Resort
> 4 / 29.10.2019 / Lockdown
> 5 / 29.10.2019 / Blackout
> 6 / 29.10.2019 / Valhalla
> 7 / 29.10.2019 / Orbital
> 8 / 29.10.2019 / Foundry
> 9 / 29.10.2019 / Awash
> 10 / 28.10.2019 / Foundry
>
> As you can see the above 10 games (not to mention the other games not shown) clearly highlight that the nameplate requirements have been fulfilled, yet nothing has been recieved??
>
> Any help / info would be greatly appreciated.
>
> My Gamertag is same as HaloWaypoint account name (Ali B 1475)
> Thanks!

I didnt get mine either and did 10 if not more of infection games

I have the same problem. Played 10 games if not more on the 25th of October and did not receive the nameplate

> 2533274844515781;1:
>

Our records indicate that you completed 8 matches during the month of October.

> 2535424704497845;2:
> I didnt get mine either and did 10 if not more of infection games

Our records indicate that you only completed 2 matches of infection during the month of October.

How do you look up your match record? I swear that i played at least 3 or 4 matches on the 24th and then on the 25th it was around 8 or so matches. Help me out here 343 industries. I earned this nameplate.

I might even have played on the 26th. How can i prove that I did the required matches

Games Ago Map Date W/L Score

  1. Warlord 10-26-19 Lost 140
  2. Awash 10-26-19 Lost 100
  3. Ghost Town 10-26-19 Lost 8
  4. Isolation 10-26-19 Lost 3
  5. Awash 10-26-19 Lost 20
  6. Snowbound 10-26-19 Lost 1
  7. Last Resort 10-26-19 Lost 3
  8. Valhalla 10-25-19 Lost 3
  9. Awash 10-25-19 Lost 170
  10. Snowbound 10-25-19 Lost 2

I clearly did the required number of games before the month ended yet no nameplate. Help 343

> 2533274796457055;4:
> > 2533274844515781;1:
> >
>
> Our records indicate that you completed 8 matches during the month of October.
>
>
>
>
> > 2535424704497845;2:
> > I didnt get mine either and did 10 if not more of infection games
>
> Our records indicate that you only completed 2 matches of infection during the month of October.

Definitely completed at least 10 if not more, before the 31st of October - even your own website confirms this? The requirement for the nameplate was 10 matches - I completed 10 Infection games so no reason not to have the nameplate unlocked.

> 2533274796457055;4:
> > 2533274844515781;1:
> >
>
> Our records indicate that you completed 8 matches during the month of October.

My 10 most recent “Infection” games were recorded on the Halo Waypoint “Game History” page:
https://www.halowaypoint.com/en-gb/games/halo-the-master-chief-collection/xbox-one/game-history?page=1

(Not to mention the 4 Flood games also recorded on Waypoint, for a total of at least 14 games in infection playlist)

I also included a copy of the dates and map info from this table as proof that the requirement of 10 games were met in my original post.
I came onto MCC last week specifically to get this nameplate - I have not played Matchmaking for quite some time, so I made sure that I completed each game and that the Waypoint page was showing the 10 before I stopped playing. I wasn’t sure if Flood games counted so made double sure I played at least 10 infection games, keeping track of both pages on Waypoint.

I’m not sure what’s up with the nameplate as the Waypoint Game History page clearly shows (a minimum of) 14 games completed for the month of October, and I have certainly completed the requirements.

The nameplate has clearly been earned and should be awarded.

I have the same problem. I have played 12 full games of Infection in the Master Chief Collection. What’s odd is that my game history on Waypoint doesn’t have any record of the games, but I have all 12 theater films saved.

Deleted

I completed 12 full games of infection on 10/30/19. For whatever reason this website didn’t track a single one of them so they aren’t going to be in my game history. Fortunately for me I was streaming so I have video proof here Twitch
52:18 - 2:57:45 is the time frame when all 12 games were played.

> 2533274854508783;11:
> I didn’t end up getting mine either when completing 15+ games. I made sure it was the preset infection playlist and not custom infection.

Our records only indicate a total of 3 complete Infection matches in the month of October.

> 2533274809150336;12:
> I completed 12 full games of infection on 10/30/19. For whatever reason this website didn’t track a single one of them so they aren’t going to be in my game history. Fortunately for me I was streaming so I have video proof here Twitch
> 52:18 - 2:57:45 is the time frame when all 12 games were played.

Thanks for the link, we’re investigating yours now.

I got the same issue here.
I’ve played at least 14 matches in October.
After a very long loading my matches are visible in mcc.
They are also visible in my last 10 infection games played.
No nameplate tho.

Deleted

Interesting.

Doing some more investigating. Thanks for your continued patience, everyone!

> 2533274796457055;17:
> Interesting.
>
> Doing some more investigating. Thanks for your continued patience, everyone!

I just got mine.
Thanks for the support u guys are awesome :slight_smile:

Hey snickerdoodle. Are you guys seeing what is wrong with my account? I put my matches from halowaypoint in this chat a day or so ago and was wondering if you have any updates. Thanks.

> 2533274926491832;19:
> Hey snickerdoodle. Are you guys seeing what is wrong with my account? I put my matches from halowaypoint in this chat a day or so ago and was wondering if you have any updates. Thanks.

Can you check your MCC nameplates please? We think we found a tiny gap and are hoping we’ve rectified that.

> 2533274850272119;18:
> > 2533274796457055;17:
> > Interesting.
> >
> > Doing some more investigating. Thanks for your continued patience, everyone!
>
> I just got mine.
> Thanks for the support u guys are awesome :slight_smile:

Enjoy!