MATCHMAKING TOTALLY BROKEN NOW PLEASE HELP!

So I know that Halo MCC has had a lot of problems with loading and long matchmaking times, but since 1/30 I haven’t been able to get past “searching for players” no matter how long I wait. Am I entitled to a refund or something? Really I just want to play games and have it work again, but i’m so dang frustrated seeing as this is the worst functioning xbox game i’ve ever played by a long shot and it’s a halo game too! Really? Halo? Wow guys this is basically Super Mario for xbox. You really shouldn’t have bit off more than you can chew. I’m gonna call support tomorrow and demand a refund if I can’t fix it. All my other online games like Titan Fall work and no one else is having a matchmaking problem this severe! I just spent forever reinstalling all 60 gigs!! Still BROKEN!

Anyone have any suggestions? Again, i’ve reinstalled the game and restarted my xbox many times to no avail. all other online games work fine.

i am from taiwan, we got same problem like you
hope they can see our problem and fix it as faster as possible.
so i’m glad to hear you’re gonna call them.
please express anger and disappointment for everyone