Matchmaking not working - black screen to menu

Every time I try to join multiplayer, it says I’ve got a match and that its joining, then it heads to a black screen with 3 dots, loads for a very long time, similar to how long it takes to actually load the main menu on launch, then it returns me to the main menu again every time without fail and without any error message. Still does the same even if I’ve ended the task dumptool. A similar error is listed in the known issues page, but on that list it says it only happens rarely, but for me it has happened every time I try to play multiplayer. Anyone having the same issue? Any fix?

This has happened to me, too. I hope the team fixes this in the complete game. I’ve made a post about it as well

https://www.halowaypoint.com/en-us/forums/29568daf8cd14083bd1b70a810bf3581/topics/xbox-one---matchmaking-bug/9daeed62-f43f-4e1d-8b47-57355b31c289/posts?page=1

I have the same issue, made a post a Friday. I havent been able to play anything but academy :. Full reinstall also didnt work.

Also having this issue. Nothing I’ve tried lets me play.

This issue has been acknowledged in the insider support page.

  • Rarely, players are removed from matchmaking after about one minute at the black loading screen for a match. - Rarely, players are removed from matchmaking within 20 seconds of starting to load a match.

If you are encountering issues during the flight, please refer to the known issues list on https://aka.ms/HaloSupportInsider and submit tickets for issues not present.

For general feedback that is not a bug or issue, feel free to use the pinned feedback threads at the top of the Halo Infinite forums
https://www.halowaypoint.com/en-us/forums/29568daf8cd14083bd1b70a810bf3581/topics