Matchmaking bug - cant even search for games

can someone help? its been like this for 3 days now.
https://www.youtube.com/watch?v=UY_FnATEsU4

There are “updates” every Wednesday at 1PM EST when the challenges reset. If you havent force closed on Xbox you may not be able to find games. Force close the app.

If on Steam, backup/Verify integrity of files - though I do not see anyone have this issue on Steam.

Hi this is on steam and I have verified the files unfortunatley no joy