I saved up for like an hour for 10000 REQ points to get a gold pack. I sold some stuff to get a bit extra points and bought a pack while I was searching for a game. It said the pack had issues opening and just sent it to my open packs menu or whatever it’s called and I didn’t have time to open it as I was about to go into the game. So I finished the game I was playing and go to see if it’s still in the open packs menu but alas it’s gone. Not sure at all if anyone could even help me with this problem but I’m still putting this out there for the slight chance someone will. I worked my -Yoink- off for an hour just to get one gold pack and I hate to do the grind again
Generally when issues like this happen it will either return the pack after a few games or it may have already opened and just skipped the opening animation. In that case you can hard reset your console ir check your REQ inventory here on Waypoint to see your new items