my character was ice blue and yellow had all mastercheif armor. i am ranked 42 and when i went in matchmaking and there was lagging so i left and when i looked at my spartan he changed colors and my rank was gone i was demoted to sr1. I called microsoft did trouble shooting setps in the process i lost all saved games and they told me to contact you and they said you can help me get my content back. I am very upset because i spent alot of money on halo,I bought the limited edition controller, i told my mom about this problem. Me and her are very upset about this because we feel like are money was just wasted and I am very hurt. I bought 6 months of xbox live because I love halo and for this to happen to me i feel betrayed.
Same happened to me, just posted on the “known issues thread”
How’s it going for u?