lost rank and reqs and everything.. nothing saves

Every time I sign in to multiplayer my character is back to lvl 1 and my badge and color change. It won’t load reqs or anything. Lost everything from the last 2 months I have been playing.

> 2533274884199448;1:
> Every time I sign in to multiplayer my character is back to lvl 1 and my badge and color change. It won’t load reqs or anything. Lost everything from the last 2 months I have been playing.

Try a hard reset on your xbox. Your profile is not syncing correctly.