Lost My Top CSR Rank

Games Halo 5: Guardians
1

Hi there,

My all time top CSR was Diamond Rank 1 in SWAT. For some reason, since the last season of Arena ended, I lost that rank recording on my profile, and now says that the highest I have been is Platinum. It still shows in past ranks that I had the Diamond rank though. How can I get this fixed, other than of course grinding to get ranked in Diamond again? I don’t play as often as I used to, so my game as slipped since getting that rank. I would just like that rank to be displayed back on my service record.

2

Definitely an issue, mine switched from gold something to unranked…

3

This is a major issue many are having. I’ve posted about this a lot and still nothing has been done.

In my case - I used to have Onyx in SWAT but now it shows Diamond 1 in Slayer.

4

Thanks for the report! We’re aware of this and investigating.

5

> Thanks for the report! We’re aware of this and investigating.

That’s good to hear! Hopefully I get my righteous Onyx rank restored on my Service Record.

6

Re-directing this topic as the Forum Team are tracking over here:
https://www.halowaypoint.com/en-us/forums/8f4648981f554a9d86527a5754966e89/topics/all-time-csr-gone—now-platinum-should-be-onyx/427fd983-e84b-49bf-a5de-c9bacdb27f04/posts