lost games

I don’t understand how entire games are lost.

I just played a game of Snipers and did fairly well. Happy about this, I was looking forward to seeing my stats only to get back to the menu to find that it failed to retrieve the data. I stayed calm though and thought it’d be on Waypoint. I go to my game history and the entire game is just not there.

Again, I don’t understand how entire games can just go missing. Not to sound like a -Yoink-, but I had a really great game only for the entire game to be lost? How does a game franchise as popular as this have such little petty things go wrong?

Thanks for the report! We’re aware of this and investigating. To assist with our investigation, can you please provide links to the matches before and after your missing game?

Before: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/5515fcf0-ba93-45bb-8139-119254250870/players/sealki?gameHistoryMatchIndex=9&gameHistoryGameModeFilter=Arena

After: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/mode/arena/matches/ce3e54c0-846c-4360-8d30-73b51002fb4a/players/sealki?gameHistoryMatchIndex=8&gameHistoryGameModeFilter=Arena