lost connection to xbox live

I keep losing connection to xbox live when trying to play halo 4, yet no other internet service/xbox live is being disrupted for me here.

> I keep losing connection to xbox live when trying to play halo 4, yet no other internet service/xbox live is being disrupted for me here.

This is a common problem, and had happened to me on a few games. Follow these steps and you should be up and running:

  1. Delete your profile (but not the files associated with it). Make sure you know the account email and password first.

  2. Then clear your system cache 3 times in a row (not sure if this is necessary but most online guides say to do this)

  3. Redownload your account using your email and password linked to the account, then load up the game. Download any updates needed.

  4. You should then be able to play online again.

Come back and let me know if this solves your problem :slight_smile:

did just the profile first, and it worked. will do it again with the cache if problem comes back soon.

Glad to hear you’re sorted Draconus2006. If you have any other problems or queries don’t hesitate to make a new post.

Locking this thread.