LE PreOrder did not get everything as promise

As the title reads. I pre ordered the limited edition but none of the specializations unlocked. I called Xbox customer support and they said this was a known widespread issue and 343 was working on a fix that should be resolved by November 30th. That day has come and gone and still no specializations and no email with a code either. I need these unlocked please.

Get to level 50. THEN you unlock a SP. Get that to 10, then choose the next one.

Non LR owners can only choose 2 SPs (until they get the BS code that’s being given out for FREE)

LE owners can use all 8 straight away.