Last 2 Premium Req packs missing

Hey guys,

I bought the Req Pack Bundle on November 28th and since then I’ve been getting all weekly pair of Monday packs until today that was supposed to be the last 2 packs but I am still yet to get them. I talked to Xbox support and they confirm I only got 12 packs so far so it would be nice to have my last 2. Please help? :slight_smile:

Thank you in advance!

Our records show that you have received and opened all 14 Premium REQ Packs from your Warzone REQ Bundle (First 2 Packs on 11/27/2015 & Last 2 Packs on 1/4/2016)

Oh okay. So the first ones were right away when I bought the pack. Thank you for letting me know :slight_smile: