Kinsano DLC bug?

So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
After launching the game and updating I was ready to jump into a battle with Kinsano.

But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.

After restarting the game it still wasn´t available.

Does anyone else have this problem? If so is there a solution?

> 2533274900733170;1:
> So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> After launching the game and updating I was ready to jump into a battle with Kinsano.
>
> But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
>
> After restarting the game it still wasn´t available.
>
> Does anyone else have this problem? If so is there a solution?

Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.

Yeah it doesn’t automatically install it for you. Go to the Kisano character. Then click install. Should take 30 seconds.

> 2533274793189038;2:
> > 2533274900733170;1:
> > So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> > After launching the game and updating I was ready to jump into a battle with Kinsano.
> >
> > But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
> >
> > After restarting the game it still wasn´t available.
> >
> > Does anyone else have this problem? If so is there a solution?
>
> Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.

Sorry I forgot to mention that I´m playing on PC.

> 2533274900733170;4:
> > 2533274793189038;2:
> > > 2533274900733170;1:
> > > So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> > > After launching the game and updating I was ready to jump into a battle with Kinsano.
> > >
> > > But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
> > >
> > > After restarting the game it still wasn´t available.
> > >
> > > Does anyone else have this problem? If so is there a solution?
> >
> > Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.
>
> Sorry I forgot to mention that I´m playing on PC.

Same in principle right? Try going over to your season pass on the Windows store and see if there any options through there?

Hope this helps.

Try unplugging your Xbox, restarting Halo Wars 2, re-installing Kinsano, and then doing a reboot for your Xbox. Not necessarily in that order.

Unplugging worked for me, personally, though I’ve heard the others worked for some other people.

> 2533274793189038;5:
> > 2533274900733170;4:
> > > 2533274793189038;2:
> > > > 2533274900733170;1:
> > > > So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> > > > After launching the game and updating I was ready to jump into a battle with Kinsano.
> > > >
> > > > But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
> > > >
> > > > After restarting the game it still wasn´t available.
> > > >
> > > > Does anyone else have this problem? If so is there a solution?
> > >
> > > Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.
> >
> > Sorry I forgot to mention that I´m playing on PC.
>
> Same in principle right? Try going over to your season pass on the Windows store and see if there any options through there?
>
> Hope this helps.

Okay I found the season pass in the store but it says that the DLC is only available for xbox one… which is weird, considering it´s play anywhere

but thanks for the fast help

> 2533274900733170;7:
> > 2533274793189038;5:
> > > 2533274900733170;4:
> > > > 2533274793189038;2:
> > > > > 2533274900733170;1:
> > > > > So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> > > > > After launching the game and updating I was ready to jump into a battle with Kinsano.
> > > > >
> > > > > But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
> > > > >
> > > > > After restarting the game it still wasn´t available.
> > > > >
> > > > > Does anyone else have this problem? If so is there a solution?
> > > >
> > > > Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.
> > >
> > > Sorry I forgot to mention that I´m playing on PC.
> >
> > Same in principle right? Try going over to your season pass on the Windows store and see if there any options through there?
> >
> > Hope this helps.
>
> Okay I found the season pass in the store but it says that the DLC is only available for xbox one… which is weird, considering it´s play anywhere
>
> but thanks for the fast help

Wow, bummer. This must be what people are referring to when they say Microsoft need to clean up the Windows store on PC.

Hope this gets sorted out for you.

> 2533274793189038;8:
> > 2533274900733170;7:
> > > 2533274793189038;5:
> > > > 2533274900733170;4:
> > > > > 2533274793189038;2:
> > > > > > 2533274900733170;1:
> > > > > > So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> > > > > > After launching the game and updating I was ready to jump into a battle with Kinsano.
> > > > > >
> > > > > > But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
> > > > > >
> > > > > > After restarting the game it still wasn´t available.
> > > > > >
> > > > > > Does anyone else have this problem? If so is there a solution?
> > > > >
> > > > > Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.
> > > >
> > > > Sorry I forgot to mention that I´m playing on PC.
> > >
> > > Same in principle right? Try going over to your season pass on the Windows store and see if there any options through there?
> > >
> > > Hope this helps.
> >
> > Okay I found the season pass in the store but it says that the DLC is only available for xbox one… which is weird, considering it´s play anywhere
> >
> > but thanks for the fast help
>
> Wow, bummer. This must be what people are referring to when they say Microsoft need to clean up the Windows store on PC.
>
> Hope this gets sorted out for you.

I don´t really know what happend but after playing a few rounds in Blitz I encountered an opponend that used Kinsano.

Long story short, I finnished the match and she was playable after that. No idea why and how but it works now thats all that matters :slight_smile:

> 2533274900733170;9:
> > 2533274793189038;8:
> > > 2533274900733170;7:
> > > > 2533274793189038;5:
> > > > > 2533274900733170;4:
> > > > > > 2533274793189038;2:
> > > > > > > 2533274900733170;1:
> > > > > > > So I am the owner of the deluxe edition on HW2. So after I saw the new DLC I was eager to try it out.
> > > > > > > After launching the game and updating I was ready to jump into a battle with Kinsano.
> > > > > > >
> > > > > > > But after trying to select her in a Deathmatch battle it redirected me to the store where it says that I already own the DLC.
> > > > > > >
> > > > > > > After restarting the game it still wasn´t available.
> > > > > > >
> > > > > > > Does anyone else have this problem? If so is there a solution?
> > > > > >
> > > > > > Go to your season pass and hit “manage” it should be ready to install there. That’s what I had to do.
> > > > >
> > > > > Sorry I forgot to mention that I´m playing on PC.
> > > >
> > > > Same in principle right? Try going over to your season pass on the Windows store and see if there any options through there?
> > > >
> > > > Hope this helps.
> > >
> > > Okay I found the season pass in the store but it says that the DLC is only available for xbox one… which is weird, considering it´s play anywhere
> > >
> > > but thanks for the fast help
> >
> > Wow, bummer. This must be what people are referring to when they say Microsoft need to clean up the Windows store on PC.
> >
> > Hope this gets sorted out for you.
>
> I don´t really know what happend but after playing a few rounds in Blitz I encountered an opponend that used Kinsano.
>
> Long story short, I finnished the match and she was playable after that. No idea why and how but it works now thats all that matters :slight_smile:

Well ok then! Great to hear lol