ISSUES WITH STARTING CAMPAIGN any solutions?

So as I try to start the Halo 4 story line it loads up to a few percentage numbers then stops and displays PLAYERS FAILED TO LOAD CONTENT. YOU MAY BE MISSING SOME DOWNLOADABLE CONTENT. and it doesnt say what it is, next is spartan ops forge and teater, cant start those because Im not able to instal the disc two it says failed to instal please put in halo 4 disc one so i tried to instal the game into my xbox, same thing failed to instal i can play war games but it wont let me play story mode. i spent up to four hours on the phone with xbox support and nothing but 300 microsoft points, i need solutions if anyone else was having this problem please please please contact me. its sad how 343 made an amazing game but 3/4 of the people who bought it cant even play it, i own the collectors edition and my xbox is one of the old ones. again please help.