Issues with Digital Download

I received an Xbox One bundle which included a code to download the MCC.

The download is not cooperating. I have not been able to get past 5% in 4 hours. I have cancelled, uninstalled, factory reset, and everything else. Download is either not working or preposterously slow.

My connection is strong. Halo Channel and Halo Nightfall downloaded instantly. Xbox Update @ 500MB took less than 2 minutes.

Please look in to this issue and find a solution.

There has been a service alert out for Xbox last over the last 24 hours (stil active), which could be causing some of the problems you are encountering. Best advice is to just let it run until it finishes. Don’t keep stopping and restarting. Turn on instant on and sutomatic downloads and let it download while the console is in low power mode. It should hopefully be done or close to done the next time your boot the console up again.

I suppose I shouldn’t be surprised that Microsoft is too cheap to include a physical copy with the bundle.

Stalled at 29%. Moving at a rate of 15 minutes per 1%.

If this is the future of videogames then I’m out.

What the hell is the point of this board if a customer can’t get any help?