ISSUE/Bug - MP event challenges complete but not rewarded unlocks

No idea if this site has a Bug submission page/forum now, so I guess im posting here.

On the Tenrai event, I had completed 20 unlocks but am 3 short.
I currently at Event unlock 20 with 8 more unlocks available.
I cannot complete all 30 now.

I believe this has happened because of the Quick Resume feature on XsX.
I must of been launched game gone straight into MP, saw new challenges,
then completed several, not realising that there was no Event tab/screen where they had corresponding unlocks.

I probably had an issue later where MP would no longer connect to challenge server & had to manually exit/quit the game, then saw the new Event screen with 0/30.
Alas the challenges I had done are permanently gone… because they are complete.

So what can be done?
Who do I need to speak to for these to be unlocked.
The challenges should be able to be seen on their end as completed.

Try this

https://support.halowaypoint.com/hc/en-us/requests/new

1 Like

thanks, have done.
Not sure what can be done other than giving us extra Challenges to recomplete so we can reEarn what we lost, if they are refusing to grant unlocks