The ranking system is unbelievably broken. I am rank 48 in platinum 1 and i team up with a rank 1 who has never played the game. I didnt pay for the special edition version of this game only to have it be broken. Makes me not even want to play the game anymore and I find it quite embarrassing that this minor issue would even occur. So yeah, I want a refund on this game due to the joke of a ranking system it has.
This would not be the place to discuss refunds. That would be whichever retailer you purchased the game from.