this game is junk and I want my money back.
If you bought the game digitally, either through the Xbox Live Store or the Microsoft Store, you should contact Xbox Live Support and speak to someone there. Calling them may be the best option. If you bought a physical copy then you would have to take it back to the store, as your contract is with the store you purchased it from.
I just contacted xbox live support and they directed me here… I want a refund as well, as this game is so broken I feel betrayed.I have better things to spend money on then 4 campaigns that I already own, and multiplayer that just doesn’t work.
343 aren’t able to process refunds as they don’t operate any of the biling side of Xbox Live and don’t have that kind of access to your account, so it would need to be XBL support you speak to. If you can, talk to someone on the phone. There isn’t anything that can be done via the forums I’m afraid
If xbox live refuses to refund your digital copy complain to the better buisness bureau.
Microsoft told me to come here as well, they gave me the wrong link to the unofficial site first. They didn’t handle this well at all and I’m considering selling my xbox at this point. But yeah I did buy a physical copy at best buy, do you really think they would allow me to return it? I do have the receipt still.
and the BBB isn’t going to do anything, since Microsoft has a rating F with them. I have used the BBB to help fix things, and I’ve found that you only win if the company has a A+
Yet another one of these threads…
So here is what i said to LukyJayz in another thread he started. Im honestly not trying to be a -Yoink-, just give you some perspective with an example that im sure you will agree with. I have edited it to reflect your playtime:
> 2533274798578400;7:
> Its been 3 months, 109 multiplayer games and over and almost 15 hours of playtime and NOW you are asking for a refund???
>
> That’s like ordering a steak dinner, eating every bite of it, then sending the empty plate back to the kitchen saying it wasn’t cooked right and refusing to pay!
I’m sorry you are still having a bad experience, I really am. But its inappropriate to ask for a refund at this point.
> 2533274798578400;8:
> Yet another one of these threads…
>
> So here is what i said to LukyJayz in another thread he started. Im honestly not trying to be a -Yoink-, just give you some perspective with an example that im sure you will agree with. I have edited it to reflect your playtime:
>
>
>
> > 2533274798578400;7:
> > Its been 3 months, 109 multiplayer games and over and almost 15 hours of playtime and NOW you are asking for a refund???
> >
> > That’s like ordering a steak dinner, eating every bite of it, then sending the empty plate back to the kitchen saying it wasn’t cooked right and refusing to pay!
>
>
> I’m sorry you are still having a bad experience, I really am. But its inappropriate to ask for a refund at this point.
To late for a refund. If you just purchased the game then its your fault for not reading any of the reviews.
> 2533274798578400;8:
> Yet another one of these threads…
>
> So here is what i said to LukyJayz in another thread he started. Im honestly not trying to be a -Yoink-, just give you some perspective with an example that im sure you will agree with. I have edited it to reflect your playtime:
>
>
>
> > 2533274798578400;7:
> > Its been 3 months, 109 multiplayer games and over and almost 15 hours of playtime and NOW you are asking for a refund???
> >
> > That’s like ordering a steak dinner, eating every bite of it, then sending the empty plate back to the kitchen saying it wasn’t cooked right and refusing to pay!
>
>
> I’m sorry you are still having a bad experience, I really am. But its inappropriate to ask for a refund at this point.
It’s actually like the waiter telling you the cook will make it better and bringing you another terrible steak dinner to try over and over
I’ve had the game for about 3 weeks…
Two Matchmaking Games in one hour and that’s been about par. No problems in custom games minus the same chatting problems that have been supposedly fixed: NOT. The games we got into are still buggy and laggy. Kicking people. Weapons disappearing. Achievements won’t unlock. THIS IS JUST PLAIN RIDICULOUS. It has been 100 days!!! You have had 100 days to fix this game, a ton of days before that to actually test the game, and you can’t/didn’t do that!!!
Stop spending so much time on Halo 5 because it’s only a direct copy of Destiny and COD combined. It’s garbage. Try fixing some games that were actually good. I don’t see how you don’t put in more time because if this is the result for games that have already been released, what makes you think that anyone would want to buy a new game from 343. This is utter garbage. I have religiously played Halo, Halo 2, and Halo 3 for years and I cannot do it anymore even though that was what was promised.
I pulled my preorder on Halo 5 and I will not be buying it unless this game is what was promised to me. As far as I’m concerned, you stole $60 from me, because I can’t play even half the game as was advertised. I NEVER THOUGHT I WOULD SEE THIS! I have never had much to complain about with the Halo series but that just takes the cake. You need to give the franchise back to Bungie for free. You won’t make any money off of it. You might have to pay them to take it back after what you’ve done to the good name of the Halo Series. Either that or fire everyone and start with some competent individuals that know how to make a video game and actually like Halo.
I DON’T CARE WHO’S FAULT IT IS!!! I DON’T CARE ABOUT FREEBIES!!!
JUST FIX THE GAME!!!
> 2763816199913356;12:
> Two Matchmaking Games in one hour and that’s been about par. No problems in custom games minus the same chatting problems that have been supposedly fixed: NOT. The games we got into are still buggy and laggy. Kicking people. Weapons disappearing. Achievements won’t unlock. THIS IS JUST PLAIN RIDICULOUS. It has been 100 days!!! You have had 100 days to fix this game, a ton of days before that to actually test the game, and you can’t/didn’t do that!!!
>
> Stop spending so much time on Halo 5 because it’s only a direct copy of Destiny and COD combined. It’s garbage. Try fixing some games that were actually good. I don’t see how you don’t put in more time because if this is the result for games that have already been released, what makes you think that anyone would want to buy a new game from 343. This is utter garbage. I have religiously played Halo, Halo 2, and Halo 3 for years and I cannot do it anymore even though that was what was promised.
>
> I pulled my preorder on Halo 5 and I will not be buying it unless this game is what was promised to me. As far as I’m concerned, you stole $60 from me, because I can’t play even half the game as was advertised. I NEVER THOUGHT I WOULD SEE THIS! I have never had much to complain about with the Halo series but that just takes the cake. You need to give the franchise back to Bungie for free. You won’t make any money off of it. You might have to pay them to take it back after what you’ve done to the good name of the Halo Series. Either that or fire everyone and start with some competent individuals that know how to make a video game and actually like Halo.
>
> I DON’T CARE WHO’S FAULT IT IS!!! I DON’T CARE ABOUT FREEBIES!!!
>
> JUST FIX THE GAME!!!
It’s your fault for buying the game.
The only thing I care about in Halo is Multiplayer SWAT and ya removed that. Please tell me it’s coming back.
> 2533274842478290;13:
> > 2763816199913356;12:
> > Two Matchmaking Games in one hour and that’s been about par. No problems in custom games minus the same chatting problems that have been supposedly fixed: NOT. The games we got into are still buggy and laggy. Kicking people. Weapons disappearing. Achievements won’t unlock. THIS IS JUST PLAIN RIDICULOUS. It has been 100 days!!! You have had 100 days to fix this game, a ton of days before that to actually test the game, and you can’t/didn’t do that!!!
> >
> > Stop spending so much time on Halo 5 because it’s only a direct copy of Destiny and COD combined. It’s garbage. Try fixing some games that were actually good. I don’t see how you don’t put in more time because if this is the result for games that have already been released, what makes you think that anyone would want to buy a new game from 343. This is utter garbage. I have religiously played Halo, Halo 2, and Halo 3 for years and I cannot do it anymore even though that was what was promised.
> >
> > I pulled my preorder on Halo 5 and I will not be buying it unless this game is what was promised to me. As far as I’m concerned, you stole $60 from me, because I can’t play even half the game as was advertised. I NEVER THOUGHT I WOULD SEE THIS! I have never had much to complain about with the Halo series but that just takes the cake. You need to give the franchise back to Bungie for free. You won’t make any money off of it. You might have to pay them to take it back after what you’ve done to the good name of the Halo Series. Either that or fire everyone and start with some competent individuals that know how to make a video game and actually like Halo.
> >
> > I DON’T CARE WHO’S FAULT IT IS!!! I DON’T CARE ABOUT FREEBIES!!!
> >
> > JUST FIX THE GAME!!!
>
>
> It’s your fault for buying the game.
Yes… It’s his fault the game still isn’t finished because he bought it…
That is some good logic.
> 2659938529934783;15:
> > 2533274842478290;13:
> > > 2763816199913356;12:
> > > Two Matchmaking Games in one hour and that’s been about par. No problems in custom games minus the same chatting problems that have been supposedly fixed: NOT. The games we got into are still buggy and laggy. Kicking people. Weapons disappearing. Achievements won’t unlock. THIS IS JUST PLAIN RIDICULOUS. It has been 100 days!!! You have had 100 days to fix this game, a ton of days before that to actually test the game, and you can’t/didn’t do that!!!
> > >
> > > Stop spending so much time on Halo 5 because it’s only a direct copy of Destiny and COD combined. It’s garbage. Try fixing some games that were actually good. I don’t see how you don’t put in more time because if this is the result for games that have already been released, what makes you think that anyone would want to buy a new game from 343. This is utter garbage. I have religiously played Halo, Halo 2, and Halo 3 for years and I cannot do it anymore even though that was what was promised.
> > >
> > > I pulled my preorder on Halo 5 and I will not be buying it unless this game is what was promised to me. As far as I’m concerned, you stole $60 from me, because I can’t play even half the game as was advertised. I NEVER THOUGHT I WOULD SEE THIS! I have never had much to complain about with the Halo series but that just takes the cake. You need to give the franchise back to Bungie for free. You won’t make any money off of it. You might have to pay them to take it back after what you’ve done to the good name of the Halo Series. Either that or fire everyone and start with some competent individuals that know how to make a video game and actually like Halo.
> > >
> > > I DON’T CARE WHO’S FAULT IT IS!!! I DON’T CARE ABOUT FREEBIES!!!
> > >
> > > JUST FIX THE GAME!!!
> >
> >
> >
> > It’s your fault for buying the game.
>
>
> Yes… It’s his fault the game still isn’t finished because he bought it…
>
> That is some good logic.
Just saying. He’s been spamming the exact same thing in pretty much every thread.