I need help with a pc audio issue

Games Halo Wars Series
1

Hi, I recently bought halo wars 2 on PC and upon loading it up I get the menu music at first but it then cuts in and out and when I get to the main menu it cuts out completely and there is no audio when I’m in the game or cut scenes either. I really don’t know what I can do here cos I’ve messed with the audio settings to no avail, unplugged my speakers and tried a headset also to no avail. I cant think of anything else to try. I would appreciate any assistance. I’ve also just got the latest patch (25/052017) hoping that would fix it but it hasn’t. Cheers.

2

It sounds to me that your sound card isn’t compatible. Have you checked your pc meets the necessary requirements.

3

> 2533274847520386;1:
> Hi, I recently bought halo wars 2 on PC and upon loading it up I get the menu music at first but it then cuts in and out and when I get to the main menu it cuts out completely and there is no audio when I’m in the game or cut scenes either. I really don’t know what I can do here cos I’ve messed with the audio settings to no avail, unplugged my speakers and tried a headset also to no avail. I cant think of anything else to try. I would appreciate any assistance. I’ve also just got the latest patch (25/052017) hoping that would fix it but it hasn’t. Cheers.

What’s the specs of your PC?

4

> 2533274969455749;2:
> It sounds to me that your sound card isn’t compatible. Have you checked your pc meets the necessary requirements.

I did check and from what I could tell it does meet the specs. I tried the demo before buying it and it ran really smooth no issues with the audio or gameplay.

5

> 2533275001759937;3:
> > 2533274847520386;1:
> > Hi, I recently bought halo wars 2 on PC and upon loading it up I get the menu music at first but it then cuts in and out and when I get to the main menu it cuts out completely and there is no audio when I’m in the game or cut scenes either. I really don’t know what I can do here cos I’ve messed with the audio settings to no avail, unplugged my speakers and tried a headset also to no avail. I cant think of anything else to try. I would appreciate any assistance. I’ve also just got the latest patch (25/052017) hoping that would fix it but it hasn’t. Cheers.
>
> What’s the specs of your PC?

HP Pavilion 500-260ea Desktop PC Product Specifications | HP® Customer Support these are my pc specs. The only difference is I’ve upgraded to a Asus Geforce GTX 950 and my power supply is 500w.