I have lost everything

Games Halo 5: Guardians
1

I was a SR 74 with a ton of certifications, loadout weapons, and customization items, now when I load up halo it says I am SR 1 and have 0/0 helmets and armors and it refuses to load anything this has happened for around a week and it is extremely frustrating, on the bright side it still says I have everything on Halowaypoint, but is anyone else having this problem or am I just the most unlucky spartan.

2

Just play a match it will all come back.

3

I have I played 4 warzone matches and then 2 warzone firefight matches nothing came back but I will give it another try.

4

Hard restart on you xbox. If the game loads without any sync errors you are good to go.

5

That’s happened to me before, although my reqs and sr rank didn’t disappear for that long. Usually I just restart Halo 5

6

Sign out then sign back in.
When you get to the main menu wait a bit before you press start.

7

> 2535459509956419;1:
> I was a SR 74 with a ton of certifications, loadout weapons, and customization items, now when I load up halo it says I am SR 1 and have 0/0 helmets and armors and it refuses to load anything this has happened for around a week and it is extremely frustrating, on the bright side it still says I have everything on Halowaypoint, but is anyone else having this problem or am I just the most unlucky spartan.

Had that yesterday, I did a couple of power cycles on my console and that solved the issue. Give it a try,

8

Let us know when it works again OP, it would be a shame if you lost everything that you’ve accomplished. I hope everything turns out well.

9

Try and post this in the problems forums if nothing changes. Like may have already said though, just hard resetting and such.

10

Thanks everyone I will try it all again I really appreciate the help

11

I run into this problem when my internet connection is bad… maybe worth checking out.

12

Your profile is 74 so its has to be the game or your Xbox.

13

> 2533274840503992;8:
> Let us know when it works again OP, it would be a shame if you lost everything that you’ve accomplished. I hope everything turns out well.

It started working again earlier today thanks again for the help