I didn't get my req packs

I bought the $99.99 34× +13 free req packs after the new update went through. It never gave them to me. I backed out and went back in and they still weren’t there. I shut the system off holding the button down till the light went off and restarted 10 minutes later. Still nothing. It was taken out of my account, so I paid for it but didn’t get it. What’s going on? Did I get robbed?

Hi there, try hard resetting your console and see if the items show up, or check your unopened packs here on Waypoint to see if they appear there
https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/unopened-packs