I can't find the flaming helmet on halo reach

I had the halo reach legendary red flames and the elite officer playable character on the 360 but when I got on the xbox one i cannot find it anywhere. If i need to prove that i had it i can share multiple gameclips and screenshots of me in 2015 (under a different gamer tag at the time) i can

Are you using the same account? It’s okay if you changed your gamertag in the past, but the account must be the same. The other thing I would check is if you turned on cloud saves on your 360. You have to manually move everything to the cloud on your 360 for it to show up on your Xbox One.

In case you haven’t already done so, try this after reading over the above:

  1. Highlight the Halo: Reach game tile.
  2. Press the Menu button on your controller (3 lines “hamburger” thing).
  3. Select “Manage Game and Add-Ons.”
  4. Scroll down to “Ready to Install” on this page and install anything that appears on this page.
  5. Lastly, restart the game if you were playing it and your item(s) should appear in the game.

Yes I’m using the same account but now i dont have it

> 2533274855983663;3:
> Yes I’m using the same account but now i dont have it

I had to re-download mine. Did you see it when you downloaded your other DLC?

Right if it was as simple as re-downloading it i would have done it already but the simple case os it’s not there, i don’t know why it’s not there anymore but it’s not