i am having trouble with matchmaking

hello i am having trouble with halo reach i think i accidently deleted somthing which i think it was my save game online thing and now i cant play matchmaking. it says im at level recruit wen i am Lt,Colonal grade 1 all my armor isnt showing and when i try to play matchmaking it says the halo reach server is unavaliable at this time when all my friends are playing matchmaking please help. and my service record doesnt load

Probably your internet connection. Check your modem/router and see that it’s good. Or restart Reach.

Usually solves the problem.

i have done that multiple times and still nothing

It wasn’t something you deleted, you’re just the latest victim.