Issue: Halo Wars 2 crashes upon startup
Platform: PC
CPU: Intel(R) Core™ i5-6600K CPU @ 3.50GHz, 3504 Mhz, 4 Core(s), 4 Logical Processor(s)
RAM: G.Skill - Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3000 Memory
GPU: MSI Gaming GeForce GTX 1060 6GB GDRR5
Windows OS Build: Microsoft Windows 10 Home Version 10.0.17763 Build 17763
Direct X Version: 12
Gamertag: LawleitRyusaki
Region: USA
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 1/2/2019 11:05:43 AM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: ******
Computer: *
Description:
The server Microsoft.HoganThreshold_1.11.2917.2_x64__8wekyb3d8bbwe!xgame.App did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
<System>
<Provider Name=“Microsoft-Windows-DistributedCOM” Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName=“DCOM” />
<EventID Qualifiers=“0”>10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime=“2019-01-02T17:05:43.916257700Z” />
<EventRecordID>1700</EventRecordID>
<Correlation />
<Execution ProcessID=“880” ThreadID=“13984” />
<Channel>System</Channel>
<Computer>***</Computer>
<Security UserID=“S-1-5-21-1707768454-2216442557-4052555658-1001” />
</System>
<EventData>
<Data Name=“param1”>Microsoft.HoganThreshold_1.11.2917.2_x64__8wekyb3d8bbwe!xgame.App</Data>
</EventData>
</Event>
Im coming here from Microsoft Tech Support which tried their best to help me with this problem but to no avail. I had exhausted all their troubleshooting options. I have tried reinstalling, updating windows, uninstalling my graphics drivers and reinstalling them using DDU, resetting the window store, using powershell to uninstall the windows store and reinstall it. My last attempt involved me going through the event viewer and pinpointing the root of the problem with which the tech support guy told me that the game was having problems authenticating something and thats why it was crashing. We checked that everything that would allow the game to properly authenticate was working and it was. Lastly we tried starting it up through the Halo app and it didnt work either and thats what lead me here to the forum. I’ve been troubleshooting this for two days now please can someone help me to get this to work.